From May 25th 2018 the new European General Data Protection Regulation (GDPR) is in force. It is then the responsibility of every business and organization in the EU to make sure that the privacy of their relations (customers, prospects, suppliers, staff, members, volunteers, patients etc.) is secure. Businesses not taking appropriate measures can be fined.
What does this mean to businesses?
If, for example, one of your customers receives an invoice from you but because of a mistake the invoice was meant for another customer, then you have invaded the privacy of the ‘other’ customer by sending their name and address as well as information about their purchase to someone else. The ‘other’ customer could complain to the Supervisory Authority who could issue a large fine. Apart from the fine there may be negative publicity and a loss of custom, a financial consequence that no business needs.
Londal Consulting can advise you on what needs to be done and how to do it as well as giving you tips on using the results of the project to your advantage. We can also help in creating awareness within your company and managing the project.
Would you like to know more about GDPR/AVG? Contact us for an independent and objective advice.