businessintelligence

Business Intelligence used to be the luxury of the large companies with deep pockets but no longer. Thanks to the increase of PC computing power and experience in software development, analysis tools and methods are now more available for medium and small companies.

Londal Consulting has more than 40 years of experience in the Information business and can help you gain a competitive advantage. We can help you choose and implement the right Business Intelligence environment for your company.

Would you like to know more about Business Intelligence and what it can do for you? Contact us for an independent and objective advice.

“Business Intelligence (BI) is a broad category of applications and technologies for gathering, providing access to, and analysing data for the purpose of helping enterprise users make better business decisions. The term implies having a comprehensive knowledge of all of the factors that affect your business. It is imperative that you have an in depth knowledge about factors such as your customers, competitors, business partners, economic environment, and internal operations to make effective and good quality business decisions. Business intelligence enables you to make these kinds of decisions.”  Wikipedia

Londal Consulting can help you create a Business and/or Customer Intelligence environment:

•   where data from various sources can be accessed and made available for analyses,
•   define Key Performance Indicators (KPIs) to enable you to measure the performance of your company,
•   set-up standard Reports and Dashboards and make them available to relevant staff,
•   select, implement and use an Analyse Tool to investigate “reasons why” and “what if” situations,

Would you like to know more about Business Intelligence and what it can do for you? Contact us for an independent and objective advice.

Customer Intelligence

Due to the growth of e-commerce, the Web has become a vital communications and sales medium. An important advantage of contact with your clients via the web is that the contact information is digitally entered and stored. Your internet ‘log-file’ (available from your provider) registers the contact time, visited pages, where the visitor came from, where the visitor went to and the visitor’s path through your site. You may also have transactions, account/subscriber number, correspondence and much more. All information that can help you increase your Customer Intelligence.

Customer Intelligence as part of your Business Intelligence gives you extra insight in the preferences of your clients and prospects.

Londal Consulting can help you create a Business and/or Customer Intelligence environment:

•   where data from various sources can be accessed and made available for analyses,
•   define Key Performance Indicators (KPIs) to enable you to measure the performance of your company,
•   set-up standard Reports and Dashboards and make them available to relevant staff,
•   select, implement and use an Analyse Tool to investigate “reasons why” and “what if” situations.

Would you like to know more about Customer Intelligence and what it can do for you? Contact us for an independent and objective advice.